Terms and Conditions
Contents
Satisfaction Guarantee
At SynergyCode, we trust in the quality of our digital solutions. That’s why we offer a 30-day satisfaction guarantee on selected services.
If within the first 30 days after initial delivery you are not satisfied with the result, and you meet the requirements described in our Terms and Conditions, you may request a refund.
This guarantee does not apply if the client does not provide the required content, does not approve revisions, or requests changes outside the agreed scope. By purchasing, the client accepts these terms and conditions.
Guarantee Conditions:
- The refund request must be made within 30 days after the initial project delivery.
- The client must have provided all requested materials, content, and approvals in a timely manner.
- The client must have actively participated in the review process and provided specific feedback on unsatisfactory aspects.
- SynergyCode must have had the opportunity to perform at least two rounds of revisions to address concerns.
Exclusions:
- Changes in project requirements or scope after initial approval.
- Dissatisfaction based on subjective preferences not communicated in the initial requirements.
- Consulting, training, or technical support services already provided.
- Digital products already downloaded or subscription services after the first month.
To request a refund under our satisfaction guarantee, please contact our support team at soporte@synergycode.tech with the subject "Refund Request" and include your order number and detailed reasons for your dissatisfaction.
Terms of Use
1. Acceptance of Terms
By accessing and using the SynergyCode website (synergycode.tech) and any of our services, you agree to be legally bound by these Terms and Conditions. If you do not agree with any of these terms, you should not use our site or services.
2. Modifications
SynergyCode reserves the right to modify these terms at any time. Changes will take effect immediately after being posted on the website. It is your responsibility to periodically review these terms to stay informed of updates.
3. Use of the Site
You agree to use our website and services only for lawful purposes and in a way that does not infringe the rights of third parties or restrict their use and enjoyment of the site. It is prohibited to use the site in any way that may damage, disable, overload, or impair the site.
4. User Accounts
Some services may require the creation of an account. You are responsible for maintaining the confidentiality of your account information and password, and you accept responsibility for all activities that occur under your account.
Privacy Policy
1. Information We Collect
We may collect personal information such as your name, email address, phone number, and address when you register on our site, make a purchase, or contact us. We also collect non-personal information such as usage data, cookies, and IP addresses.
2. Use of Information
We use the collected information to provide, maintain, and improve our services, process transactions, send service-related communications, and for marketing purposes if you have given your consent.
3. Data Protection
We implement security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
4. Cookies and Similar Technologies
We use cookies and similar technologies to enhance your experience, analyze trends, administer the site, and collect demographic information about our user base. You can control the use of cookies at the browser level.
Intellectual Property
1. Site Content
All content on the SynergyCode website, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software, is the property of SynergyCode or its content providers and is protected by intellectual property laws.
2. Limited License
SynergyCode grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the website and its services for personal and non-commercial purposes.
3. Client Ownership
The client retains ownership of all materials and content provided to SynergyCode. By providing content, the client grants SynergyCode a worldwide, non-exclusive, royalty-free license to use, reproduce, and modify such content solely for the purpose of providing the contracted services.
4. Deliverables
All intellectual property rights related to the code, tools, reusable components, and other developments created by SynergyCode shall remain the sole and exclusive property of SynergyCode. Upon full payment, SynergyCode grants the client a non-exclusive, non-transferable, and non-sublicensable license to use the final deliverables solely for the client’s internal business purposes. This license does not permit reproduction, distribution, resale, or modification of the software without prior written consent from SynergyCode.
Liability Limitations
To the maximum extent permitted by applicable law, SynergyCode shall not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits or income, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.
The total liability of SynergyCode, whether in contract, tort (including negligence), or otherwise, shall not exceed the amount you paid for services in the last 12 months.
Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.
Payments and Billing
1. Prices
All prices are expressed in US dollars (USD) unless otherwise indicated. SynergyCode reserves the right to change prices at any time, but changes will not affect already confirmed orders.
2. Payment Methods
We accept payments by credit/debit cards, PayPal, and bank transfers. All payment information is processed through secure and encrypted payment providers.
3. Subscriptions
For subscription services, your payment method will be charged automatically at the beginning of each billing period. You may cancel your subscription at any time, but no refunds will be issued for partial periods.
4. Taxes
The client is responsible for all applicable taxes, unless explicitly stated that they are included in the price.
Service Termination
1. By the Client
The client may terminate the services at any time by written notice to SynergyCode. Depending on the project status, early termination charges may apply as set forth in the service contract.
2. By SynergyCode
SynergyCode may suspend or terminate services if the client breaches these terms and conditions, fails to make agreed payments, or provides false or fraudulent information.
3. Consequences of Termination
Upon termination, the client must pay all outstanding amounts for services rendered up to the termination date. SynergyCode will deliver all materials and deliverables completed up to that point, provided the corresponding payments have been made.
Do you have questions about our terms?
Our team is available to clarify any doubts you may have.